Welcome to The Essentials. By booking our services or using our website, you agree to the following Terms & Conditions:
We provide repair and maintenance services for mobile phones, laptops, and related devices.
All repairs are carried out by qualified technicians, but outcomes may vary depending on device condition.
Any price estimate given prior to inspection is indicative. Final cost will be confirmed after diagnosis.
Full payment must be made upon completion of service.
We accept cash, card, and other approved payment methods.
Repairs may carry a limited warranty (typically 30–90 days) only for the specific fault repaired.
Warranty does not cover new faults, accidental damage, water damage, or issues caused by misuse.
While we take utmost care, The Essentials is not responsible for data loss, pre-existing damage, or issues arising from unauthorized repairs done previously.
Customers are advised to back up their data before handing over devices.
We use high-quality replacement parts. Availability of genuine or original parts depends on the manufacturer.
In case original parts are not available, compatible alternatives may be used with customer approval.
Devices not collected within 60 days after repair completion may incur storage fees or be disposed of.
Any personal data on devices is handled with confidentiality and will not be accessed unnecessarily.
These Terms & Conditions are governed by UK law. Any disputes shall be subject to the courts of England and Wales.
📍 The Essentials
62-164 Broadway, Didcot OX118RJ, United Kingdom
📧 putneytech.info@gmail.com
📞 01235 511147